ImageKit incident

Increased error rate in serving requests in Singapore region

Major Resolved View vendor source →

ImageKit experienced a major incident on April 24, 2023 affecting Image Transformation - SGP Region, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 10:18 AM UTC
Resolved
Apr 24, 2023, 01:18 PM UTC
Duration
3h
Detected by Pingoru
Apr 24, 2023, 10:18 AM UTC

Affected components

Image Transformation - SGP Region

Update timeline

  1. identified Apr 24, 2023, 10:18 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 24, 2023, 10:27 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Apr 24, 2023, 10:36 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 24, 2023, 10:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 24, 2023, 01:18 PM UTC

    This incident has been resolved.