Hosted Mender incident

Data synchronization issues

Minor Resolved View vendor source →

Hosted Mender experienced a minor incident on September 30, 2022 affecting Hosted Mender US, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 09:45 AM UTC
Resolved
Sep 30, 2022, 04:50 PM UTC
Duration
7h 4m
Detected by Pingoru
Sep 30, 2022, 09:45 AM UTC

Affected components

Hosted Mender US

Update timeline

  1. identified Apr 18, 2023, 08:13 PM UTC

    We are experiencing data synchronization issues between the microservices in Hosted Mender. This can lead to delays in data updates for devices on Hosted Mender. We have identified the problem and we're working on it.

  2. identified Apr 18, 2023, 08:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 18, 2023, 08:13 PM UTC

    We implemented a fix and systems are now operational. Now we're monitoring the results.

  4. resolved Apr 18, 2023, 08:14 PM UTC

    This incident has been resolved.