Hosted Mender incident

Unexpected requests drop

Notice Resolved View vendor source →

Hosted Mender experienced a notice incident on May 12, 2023 affecting Hosted Mender US, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2023, 01:20 PM UTC
Resolved
May 12, 2023, 01:49 PM UTC
Duration
29m
Detected by Pingoru
May 12, 2023, 01:20 PM UTC

Affected components

Hosted Mender US

Update timeline

  1. investigating May 12, 2023, 01:20 PM UTC

    We are noticing an unexpected drop in the number of active connections. We are investigating the incident.

  2. resolved May 12, 2023, 01:49 PM UTC

    The temporary failure was due to an hanging node. The self-healing mechanisms of the cluster eventually brought up a new healthy node to the cluster and kicked-off the failing one, solving the situation. This incident has been resolved.