Hosted Mender incident

Backend failure on Hosted Mender

Critical Resolved View vendor source →

Hosted Mender experienced a critical incident on August 30, 2023 affecting Hosted Mender US, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 03:08 PM UTC
Resolved
Aug 30, 2023, 04:11 PM UTC
Duration
1h 3m
Detected by Pingoru
Aug 30, 2023, 03:08 PM UTC

Affected components

Hosted Mender US

Update timeline

  1. investigating Aug 30, 2023, 03:08 PM UTC

    We're seeing the application performing badly and the metrics are reporting decreased access to service. We're investigating the issue.

  2. identified Aug 30, 2023, 03:35 PM UTC

    The issue has been identified and fix is being implemented.

  3. monitoring Aug 30, 2023, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 30, 2023, 04:11 PM UTC

    This incident has been resolved.