Hosted Mender incident

Inventory issue on hosted Mender EU

Minor Resolved View vendor source →

Hosted Mender experienced a minor incident on March 20, 2025 affecting Hosted Mender EU, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2025, 09:25 AM UTC
Resolved
Mar 20, 2025, 11:02 AM UTC
Duration
1h 36m
Detected by Pingoru
Mar 20, 2025, 09:25 AM UTC

Affected components

Hosted Mender EU

Update timeline

  1. investigating Mar 20, 2025, 09:25 AM UTC

    We are currently investigating an issue regarding the Inventory service on hosted Mender EU: we got alerted by an unusual amount of 500 error.

  2. monitoring Mar 20, 2025, 09:52 AM UTC

    The issue has been identified and we forcefully scaled up the Inventory resources. Now all the metrics are fine but we're still continuing to monitor the issue.

  3. resolved Mar 20, 2025, 11:02 AM UTC

    This incident has been resolved: a memory tuning has been applied to the Inventory service.