Dialogue incident

Les utilisateurs ne peuvent pas joindre les appels vidéo sur iOS / Users are unable to pickup video calls on iOS

Minor Resolved View vendor source →

Dialogue experienced a minor incident on July 14, 2025 affecting Consult + Member Mobile Application and Dialogue Member Mobile Application and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 07:29 PM UTC
Resolved
Jul 14, 2025, 09:14 PM UTC
Duration
1h 44m
Detected by Pingoru
Jul 14, 2025, 07:29 PM UTC

Affected components

Consult + Member Mobile ApplicationDialogue Member Mobile ApplicationLumino Health Virtual Care Member Mobile Application

Update timeline

  1. investigating Jul 14, 2025, 07:29 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2025, 08:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 14, 2025, 09:14 PM UTC

    This incident has been resolved.