Cross River Bank incident

CRB Card Payments Outage

Major Resolved View vendor source →

Cross River Bank experienced a major incident on June 16, 2022 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2022, 07:07 AM UTC
Resolved
Jun 16, 2022, 08:13 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 16, 2022, 07:07 AM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Jun 16, 2022, 07:07 AM UTC

    CRB is experiencing some infrastructure outage, which could impacting our payment services. CRB technical teams were working to resolve the outage ASAP. Additional updates will be sent accordingly.

  2. identified Jun 16, 2022, 07:20 AM UTC

    The issue was identified.

  3. resolved Jun 16, 2022, 08:13 AM UTC

    The issue was resolved. All services are operational.