Cross River Bank incident

Cross River - PushToPay degraded performance

Minor Resolved View vendor source →

Cross River Bank experienced a minor incident on August 1, 2023 affecting Card Payments Push Service and Card Payments Pull Service, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2023, 11:54 PM UTC
Resolved
Aug 02, 2023, 12:39 AM UTC
Duration
45m
Detected by Pingoru
Aug 01, 2023, 11:54 PM UTC

Affected components

Card Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Aug 01, 2023, 11:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 02, 2023, 12:01 AM UTC

    A brief disruption in connectivity had caused a degradation in service but has since been resolved without issue. The cause is being investigated and we will continue to monitor.

  3. resolved Aug 02, 2023, 12:39 AM UTC

    This incident has been resolved.