Cross River Bank incident

Cross River - PushToPay degraded performance

Minor Resolved View vendor source →

Cross River Bank experienced a minor incident on August 13, 2023 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2023, 07:30 PM UTC
Resolved
Aug 13, 2023, 08:17 PM UTC
Duration
47m
Detected by Pingoru
Aug 13, 2023, 07:30 PM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Aug 13, 2023, 07:30 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2023, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 13, 2023, 08:17 PM UTC

    This incident has been resolved.