Cross River Bank incident

Cross River - PushToPay degraded performance

Notice Resolved View vendor source →

Cross River Bank experienced a notice incident on December 12, 2023 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 02:50 PM UTC
Resolved
Dec 12, 2023, 02:50 PM UTC
Duration
—
Detected by Pingoru
Dec 12, 2023, 02:50 PM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. resolved Dec 12, 2023, 02:50 PM UTC

    Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transaction. The issue was temporary and now resolved, please reach out to support for any further questions.