Cross River Bank incident
Cross River - PushToPay degraded performance
Cross River Bank experienced a minor incident on December 12, 2023 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service
Update timeline
- investigating Dec 12, 2023, 08:45 PM UTC
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]
- resolved Dec 12, 2023, 10:55 PM UTC
This incident has now been resolved. All P2P related services are back to normal.