Cross River Bank incident

PushToPay Outage

Major Resolved View vendor source →

Cross River Bank experienced a major incident on May 27, 2024 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2024, 12:45 PM UTC
Resolved
May 27, 2024, 02:24 PM UTC
Duration
1h 38m
Detected by Pingoru
May 27, 2024, 12:45 PM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating May 27, 2024, 12:45 PM UTC

    PushToPay API for card signup and push transactions to card networks is currently experiencing an outage. The issue is being investigated.

  2. monitoring May 27, 2024, 01:40 PM UTC

    P2P API seems to be functionable - we are monitoring the results

  3. resolved May 27, 2024, 02:24 PM UTC

    This incident has been resolved.