Cross River Bank incident

Cross River - PushToPay service degradation

Minor Resolved View vendor source →

Cross River Bank experienced a minor incident on July 2, 2024 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2024, 08:56 AM UTC
Resolved
Jul 02, 2024, 10:18 AM UTC
Duration
1h 21m
Detected by Pingoru
Jul 02, 2024, 08:56 AM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. investigating Jul 02, 2024, 08:56 AM UTC

    We are currently experiencing service degradation in VisaDirect rail The issue is under investigation

  2. identified Jul 02, 2024, 09:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 02, 2024, 10:18 AM UTC

    This incident has been resolved.