Cross River Bank incident

Cross River - PushToPay degraded performance

Notice Resolved View vendor source →

Cross River Bank experienced a notice incident on August 2, 2024 affecting Card Payments Authorization Service and Card Payments Push Service and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 08:29 AM UTC
Resolved
Aug 02, 2024, 08:29 AM UTC
Duration
—
Detected by Pingoru
Aug 02, 2024, 08:29 AM UTC

Affected components

Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service

Update timeline

  1. resolved Aug 02, 2024, 08:29 AM UTC

    Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]