Campaigner incident

Campaigner Outage

Major Resolved View vendor source →

Campaigner experienced a major incident on April 30, 2025 affecting Campaigner and Email Sending and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 10:05 AM UTC
Resolved
Apr 30, 2025, 10:33 AM UTC
Duration
28m
Detected by Pingoru
Apr 30, 2025, 10:05 AM UTC

Affected components

CampaignerEmail SendingSMS ServicesSMTP Relay processingAPIsDatabase OperationsWebsiteWorkflow ServicesBilling Systems

Update timeline

  1. investigating Apr 30, 2025, 10:05 AM UTC

    Please note that Campaigner is currently unavailable for some customers. We are working quickly to resolve this issue, and updates will be provided as they become available. We thank you for your patience and apologize for any inconvenience. To receive updates on this issue please subscribe using the link at the top of the page.

  2. resolved Apr 30, 2025, 10:33 AM UTC

    The incident is now resolved and Campaigner is fully back online.