BOSSDesk experienced a major incident on February 24, 2022 affecting Web and API and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
WebAPISiteAgent Services
Update timeline
- investigating Feb 24, 2022, 05:17 PM UTC
Currently our platform provider, Heroku is experiencing a major issue. All our applications are hosted on Heroku - AWS platform: https://status.heroku.com/incidents/2402
- monitoring Feb 24, 2022, 05:22 PM UTC
Heroku appears to have rolled out a fix for the load balancing issues. Service should be restored shortly, we will continue to monitor
- resolved Feb 24, 2022, 05:46 PM UTC
Heroku has deployed a fix for this issue, Customers may need to clear their DNS cache to restore access to their instances.