BOSSDesk incident

Issue with Service provider causing delays on incoming emails

Minor Resolved View vendor source →

BOSSDesk experienced a minor incident on July 28, 2022 affecting Web and API, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 06:22 PM UTC
Resolved
Jul 28, 2022, 07:37 PM UTC
Duration
1h 14m
Detected by Pingoru
Jul 28, 2022, 06:22 PM UTC

Affected components

WebAPI

Update timeline

  1. investigating Jul 28, 2022, 06:25 PM UTC

    The service we use to process inbound emails if you are not using your own exchange server is currently experiencing an outage. there may be delays on inbound emails. further details here: https://status.postmarkapp.com/

  2. resolved Jul 28, 2022, 07:37 PM UTC

    Emails appear to be processing normally