Bitfinex incident

Email delivery delays

Notice Resolved View vendor source →

Bitfinex experienced a notice incident on September 6, 2017, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2017, 09:32 PM UTC
Resolved
Sep 06, 2017, 11:02 PM UTC
Duration
1h 30m
Detected by Pingoru
Sep 06, 2017, 09:32 PM UTC

Update timeline

  1. identified Sep 06, 2017, 09:32 PM UTC

    Confirmation emails are being delayed due to an issue with our bulk email sending service. Apologies for the delays.

  2. monitoring Sep 06, 2017, 10:44 PM UTC

    Emails are being delivered, but some users are still experiencing delays. We thank you for your patience as the system returns to normal operation.

  3. resolved Sep 06, 2017, 11:02 PM UTC

    Normal operation and email delivery.