Bitfinex experienced a critical incident on August 31, 2018 affecting Trading Engine and Backend Workers and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2018, 03:07 PM UTC
The platform is encountering connectivity issues with one of the servers. As a precaution we had to suspend trading temporarily. We are working hard to have the platform return to normal operations as soon as possible. We will post updates on the situation on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex
- identified Aug 31, 2018, 03:34 PM UTC
Our matching engine server was restarted by our hosting provider without notice. We are in the process of restarting the server and returning the platform to normal operations. We expect this process to take at least 30 more minutes. Apologies for any inconvenience.
- identified Aug 31, 2018, 04:05 PM UTC
We are close to be able to reopen trading. Please stand by.
- monitoring Aug 31, 2018, 04:21 PM UTC
The platform is back to normal operations. We will keep monitoring closely.
- resolved Aug 31, 2018, 05:45 PM UTC
The platform is back to normal operations.