Bitfinex experienced a critical incident on August 12, 2020 affecting Web Server and Trading Engine and 1 more component, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2020, 08:25 PM UTC
We are investigating issues with platform reduced performances and have temporarily halted trading. We will keep everyone updated here as soon as we know more. Please monitor https://twitter.com/bitfinex and https://bitfinex.statuspage.io for updates. We apologies for the inconvenience.
- investigating Aug 12, 2020, 08:26 PM UTC
We are continuing to investigate this issue.
- identified Aug 12, 2020, 09:31 PM UTC
The cause has been identified and we are working to restore trading activities. All funds are safe. We will keep everyone updated via https://twitter.com/bitfinex and https://bitfinex.statuspage.io. Thanks for your patience.
- identified Aug 13, 2020, 12:25 AM UTC
Thanks for your patience thus far. In 30 mins we will provide an ETA for re-opening trading-activities.
- identified Aug 13, 2020, 01:00 AM UTC
Our intervention is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel open orders at 1:30 AM UTC, while trading will open after 10 minutes.
- resolved Aug 13, 2020, 01:46 AM UTC
This incident has been resolved.