Bitfinex incident

Reduced platform performances

Major Resolved View vendor source →

Bitfinex experienced a major incident on September 7, 2021 affecting Web Server and Trading Engine and 1 more component, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2021, 12:39 PM UTC
Resolved
Sep 07, 2021, 06:00 PM UTC
Duration
5h 21m
Detected by Pingoru
Sep 07, 2021, 12:39 PM UTC

Affected components

Web ServerTrading EngineBackend WorkersWebSockets

Update timeline

  1. investigating Sep 07, 2021, 12:39 PM UTC

    We are investigating issues with reduced platform performances. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

  2. identified Sep 07, 2021, 03:06 PM UTC

    The issue has been identified and a fix has been implemented. We expect the platform to return to normal performance operations within the next 30 minutes.

  3. investigating Sep 07, 2021, 03:53 PM UTC

    We are investigating performance issues with the Bitfinex platform. The system is undergoing unscheduled maintenance. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

  4. identified Sep 07, 2021, 05:46 PM UTC

    Our intervention is nearing successful completion and the Bitfinex platform will be returning in view-only mode at 5:50 PM UTC. Starting from 5:55 PM UTC, it will be possible to cancel orders before trading opens at 6:00 PM UTC. Thank you for your patience.

  5. resolved Sep 07, 2021, 06:00 PM UTC

    This incident has been resolved.